this is about IBM-compatible PC personal computers rather than Macs, for while the latter follows set rules by Apple, the former is an incredible mix-and-match combination of every which supplier, and is a wonderous miracle things do stay in compatibility ..
do understand I cannot answer questions on individual products,
but may let you ask in case someone else can asnwer them //
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you know when something is wrong from the ordinary . while some inevitably come with continuous usage without re-boot and/or Months of accumulating junk files, critical hazard can hit any time if you do NOT take prudent precautions . if you recognize eratic behaviour on your computer, chances are that it is a virus but stick to this rule-of-thumb :
Internet page freeze or suddenly close = java or security crash ;
cause = visiting premature sites or incompatible security procedures in on-line banking ;
solution = revert system to earlier point ;
gradual slow-down of entire system or frequent error message pop up = fragmented files ;
cause = computer use over 6 months without defragmenting ;
solution = defragment each drive ;
blue screen or automatic re-boot = virus (see below)
computer won’t start or beeps = hardware malfuction (see below)
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[ Computer Maintenance ]
extra attention when choosing a Hard Disk when setting up a computer because it is one crutial hardware with constant moving parts, meaning : check product support terms before purchase . SamSung Hard Disk has the best support – exchange no-questions-asked . but not as good as Western Digital and SeaGate in performance and stability . both makers have ample support from their importers note on the label . Hitachi and Fujitsu hard disks are not much used in Korea with the exception of smaller 2.5″ disks for notebooks . much smaller 1.8″ disks for NetBooks are most dominated by Toshiba .
you know how things stack up when you start living in a new place and becomes double when moving out ? same thing with data on disks where information on one file may be scattered to be stored in many fitting sectors . thus “defragment” your disks at least every other Season . also for faster accesss to files . no need to purchase dedicated programs to do this . simply use the one supplied with Windows .
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[ Virus and SpyWare ]
in a network nation like South Korea where your computer(s) linked to the Internet 24 hours office AND home : virus attacks within few minutes of setting up your network . so you just have to install a Virus AND SpyWare prograin from onset . earlier practice of installing Korean virus program for use within Korea do not hold true today . do your own search and try the most 3-or-so popular ones and stick to the one you feel comfortable . most important is to diagnose your main drive ( usually C: ) and then keep the program to turn on automatically on system start-up . automatic update is not necessary so check manual updates every Season .
most widely used AntiVirus program in Korea is V3 and the most known Globally is Symantec Norton but there are many, many others just as good . the only difference other than your feel-of-use is that each miss out different non-critical virus now and then .
as you visit tons of Internet sites many of them will plug leaches into your system generally refered to as SpyWare : some to make your next use smoother, others to know more about you and your habits . but this stacks up to eventually clog your system to point of sluggish performance . so install one and check your main drive, then keep it on at all times to block further tampering from those sites .
most popular virus program has spyware protection and vice versa but it is ideal to install both independently .
if you frequently use many on-line banking and shopping sites : each of their security program will eventually clog or crash with each other so keep your data files on a separate drive letter so you can revert your system to former clean date say, every 6 months – in which case you should set your data drive to NOT recover automatically – but only your main c: drive .
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[ Diagnostics ]
the PC is part of your body in this technopia, and would you believe you can actually fix the parts yourself with only basic knowledge and daily routine of cyber-search ? fixing is easier if you put it up yourself . and I accentuate the importance of fixing because machines do go kaput .
you can diagnose your computer when something seems not right . and fix it the very same day (ordering appropriate parts from YongSan via same-day delivery service). when something goes wrong try to see the few parts one-by-one in order . listen for sounds that ain’t supposed to be there for starters, then a little logical thinking step-by-step .
the first step in recognizing error is to make sure you put all the cables right when you set it up . and when you finally attempt to turn on the power : BE READY TO TURN IT OFF IN A SECOND for this is when something would burn (critical if there is smoke, still noticeable from smell) then if the power don’t go on : it’s the power . and if it goes off a few seconds after trying to boot : it is most likely the RAM or perhaps your CPU . then if it seems to power up, but you see your monitor showing erratic behaviour then it is your graphic card . and once all sailing good and then all turns blue-screen, it is your software, starting with your OS or Operating System, most likey Windows .
unlike the Mac where everything is well put together and tried by a central company, when you get stuck with some of those part that simply don’t work together in a PC, not to mention when a lesser-known software comes into play .. you are looking at endless nights of trying, trying, and still with no results . the simple fact is that those lesser known, randomly distributed hardware AND software companies has not done their testing before selling, and as a result : you are testing it for them, in vain . because it really is an Edison-approach : mix-matching until you get it right .
ofcourse it would be easier to buy a brand-name PC : everything simply put together by the manufacturer, with all internal parts chosen by them . but there is no fun in this, the modern kind of fun that we can enjoy in this techno-age . moreover, the PC may have been put together with serious standards when it rolled out of the factory, but once it goes wrong, you are at the mercy of the repairman in what he puts in instead of the original one .
finally check my “Crimes & Scams” page on what to watch out for when seeking repair .
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[ repairing your computer bought abroad ]
if you have arrived in Korea with your computer – notebook included – from back home : do the rounds now, first in your neighborhood and to SonIn SangGa Building 21 mentioned in my map on YongSan Electronic District page, looking for a potential repair store if – and it probably will – your machine breaks down . talk to them . doesn’t matter if in English for you will get the feel if it’s scam or one of the few who does it because they like it .. um, fixing computers !
if however you have reached this link because your computer has broken down and you are connecting from a PC-Room : I suggest you bring the machine to either of the larger stores I mention on my last paragraph and talk your way in, or perhaps better after you buy a small accessory . if it doesn’t work go into the building mentioned on my previous paragraph and look for the most decent looking clerk you can find – for you really are at their mercy, in repair as well as the cost . opposite-sex approach usually works best here so you are in luck if you are female for males occupy most technical jobs in the building (besides cell phones). if you are male, remember almost every other store in the building hires a female accountant – most approachable while running errands to other stores .
.. or, can it be God’s way of hinting this may be your time to upgrade ? in which case you can sell the unharmed parts in the building I mention on my previous paragraph – yes, they sell and buy every part here .
if you know which part of your computer is malfunctioning : the local branch of the maker here will fix or exchange it but foreign warranty usually do not apply in South Korea . ditto with most electronic products including digital cameras and camcorders . aside from SamSung and LG most domestic AND foreign computer parts and electronic brands have their product support centers (called “A/S” as in After Service) in YongSan Electronic Market . some locations pinpointed on my map in the district page .
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– Korea Tech Blog, February 2009 –
I have recently moved to Seoul from USA and have encountered a problem with my external hard disk drive when downloading songs from itunes. I am looking for an itunes expert in Seoul who can help me to solve this problem. The error message I always get is: “Error occurred while converting the file “(song name”). The disk is locked and cannot be written to”. My itunes libraries are also badly affected by this external HDD problem. Any advice on how I can hire a consultant to look at this problem would be appreciated. I live in the Insadong area of Seoul.
for specific problems you should reveal your iTunes version along with external case maker AND HDD itself to Apple AND/OR manufacturer’s forum,
but for common solution :
1. Right-click your iTunes folder
(actual folder and NOT the link – Right-click to see where it leads)
2. uncheck ‘Read-Only’
3. and check ‘Apply to Sub-Folders’
hey there. I’m a Korean American who is just visiting for the summer & i found your blog very informative and useful while i was reading up on what the black spots on my laptop screen were.
Which place do you most recommend where I can get my toshiba laptop screen replaced?
should i just find a toshiba support center?
My wife teaches in Seoul, and I’m working from home. After returning from a vacation to Japan, it appears I have a virus on my work computer. Do you know of a local (Seoul) computer shop that can assist with English computers and virus removal? At this point I’m ready to format and reinstall win7.
Any help would be great!
1.if your computer shows glitches : install and run Microsoft Security Essentials,
2.if it won’t start at all : place Google Maps around where you live and search a combination of 컴퓨터, 컴퓨터 119 and ‘컴퓨터 as’ which will show local repair chains,
– system language won’t matter in repair –
3.for prevention have a bootable USB memory with antivirus
plus : befriend clerks at electronics section of near-by super-marts (if DoBong HomePlus is close to you, there is a Lotte Mart bit North-East, then eMart and Hanaro further South, and even a CostCo – Lucky You, for only 7 branches in all of Korea – much South on the way to Eastern Seoul)
I blew the power pack of my gateway pc. It’s been removed from the case and since it’s built specifically for that case (another reason for building your own), I can’t find another like it.
It’s been suggested that I take my case and have the parts removed and put into a larger case with the appropriate power pack.
Would my local computer guy be able to do this?
You blog is awesome, by the way. Very informative.
not true . you are bound to find a couple of alternatives on the Korean Peninsula and only a matter of how much time you can spare, more-over most computer stores will be closed latter next Week for Summer vacation :
[A] search a couple (two or three would suffice) of the largest On-Line computer stores and work your way-up from your minimum Wattage . they list exact square-size, as well as more-than-enough photos of the vital switch panel for fit . this will take a full day to three .
[B] or take your bricked power-supply to Seon-in SangGa Building mentioned on my YongSan Electronics Market Page above, follow your Jedi-instinct and go into a power-dedicated store (size don’t matter for they all have their own kind of supply network) to charm them to find one for you .
fore-most : learn a big lesson from why your power blew, and take this as an extensive-but-fun challenge, with further case-search on your mentioned plan-C if none above works – Good Luck
Dude, you are so awesome! Great idea! I did go to Yongsan, but not the area you mentioned, just the one off the station.
I’ll try again. I will have a native Korean with me, so hope that that helps. I don’t mind the search. It’s kinda fun and I learn heaps more about Seoul. I always check my appliances for the correct voltage; I just didn’t read the fine print that I had to switch it over on my pc…:( Now I know!
Thanks again!
hello, I brought my Toshiba Satelite notebook here in Daejeon. But accidentlly fall down and showing error on the screen.
Of course hard disk is broken i think. And CPU fan is not working. It become very slow. Where should i go to picks my laptop. All of my workfiles are inside.Please help me.
First : Korean Support would be more lenient on devices purchased abroad with international Warranty – than those bought in South Korea with Local Warranty – meaning : you would have to pay since it is your fault . now your notebook exterior and components might be broken, but chances are : those HDD hard disk drives survive nominal impact, so it should still work . you don’t seem to speak fluent English, so unless you speak Korean or have a friend or colleague who can make calls for you, you have to bring it-in to either of 3 choices :
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1.if it has been less than a year : bring it to where you purchased,
2.I have added the Official Toshiba Korea Support Center to the map on ‘DaeJeon Electronics Stores Page’ on Top Menu, plus their list of Support Centers :
http://www.toshiba.co.kr/service/as_20100423.asp
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3.You might get FREE repairs on Warranty from both listed above, but they may only want to exchange broken parts as they will NOT recover lost files for you . if those files are crucial : yonder onto the electronics area listed on ‘2’ above, where you should be able to find a place (usually hard-disk importers or distributors) who will recover files – but will cost you W100,000 ~ 300,000
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Good Luck and no more questions on this Please, as *we cannot be responsible for any information given out here .
Looking for a printer repair shop in the Songtan area around Osan AB. I have a Sindo SPC222DN Color Laser printer with error code SC445 ITB error. Any help would be appriciated.