when something goes wrong with your Internet connection : usually an old technician or a hacker-some youngster comes by to fibble through your network cables .

but from March 16th a female consultant will accompany support technicians when you need help at home with your SK BroadBand communications service such as Internet Access, IPTV, telephone, etc. “for more comfortable service”.

and her title is “Happiness Cordinator”

this is part of ‘Premium Care Service’ that SK BroadBand is offeringfirst in part of Metropolitan Capital Region (Seoul and surrounding satellite cities) planned to spread throughout South Korea .